Last Updated: July 24, 2026

Privacy Policy

At NÜXO ("NÜXO," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when interacting with our website, products, and services.

This Privacy Policy applies to your use of https://nuxo.us (the "Website"), including when you browse our Website, create an account, place an order, subscribe to our email or SMS updates, or otherwise communicate with us.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

 

Information We Collect

Information You Provide

When you interact with NÜXO, you may provide information such as:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (processed securely through our payment providers)
• Order history
• Customer support inquiries
• Any information you choose to share with us

 

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping updates
• Process payments
• Detect and prevent fraud
• Improve our Website and customer experience
• Respond to questions and requests
• Send marketing emails and SMS messages if you choose to receive them
• Notify you about product launches, restocks, exclusive releases, and promotions
• Comply with applicable legal obligations

 

Marketing Communications

If you subscribe to receive marketing communications, we may send you:

• Product launches
• Restocks
• Exclusive drops
• Promotions
• Brand news
• Event announcements

You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in our emails.

You may opt out of SMS marketing by following the instructions included in our text messages.

Choosing to unsubscribe from marketing communications will not prevent us from sending transactional communications, such as order confirmations, shipping updates, or customer service responses.

 

Cookies & Similar Technologies

Our Website uses cookies and similar technologies to:

• Keep your shopping cart active
• Remember your preferences
• Improve Website functionality
• Understand how visitors use our Website
• Measure marketing performance
• Personalize your shopping experience

We may also use analytics and advertising technologies provided by trusted third-party partners to better understand Website performance and improve our marketing efforts.

You may control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website.

 

Third-Party Services

To operate our business, we work with trusted third-party service providers that may process your information on our behalf, including:

• Shopify
• Shopify Payments
• Shop Pay
• Apple Pay
• Google Pay
• PayPal
• Klaviyo
• Google Workspace
• Google Analytics
• Meta Pixel
• Shipping carriers
• Fraud prevention providers
• Payment processors
• Other service providers necessary to operate our business

These providers receive only the information necessary to perform their services and are responsible for protecting your information in accordance with their own privacy practices.

 

International Customers

NÜXO is based in the United States but may offer products and services to customers in other countries.

If you access or purchase from our Website outside the United States, your personal information may be transferred to, processed, or stored in the United States or other countries where our service providers operate.

By using our Website, you acknowledge and agree to these transfers where permitted by applicable law.

 

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

While we work to protect your information, no method of electronic transmission or storage is completely secure. As a result, we cannot guarantee absolute security.

 

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request a copy of your personal information where applicable
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

Residents of California may have additional rights under applicable California privacy laws.

Residents of the European Economic Area, United Kingdom, and other jurisdictions may have additional rights under applicable privacy laws, including the General Data Protection Regulation (GDPR).

To exercise any applicable privacy rights, please contact us using the information below.

 

Children's Privacy

Our Website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or services.

When we make updates, we will revise the "Last Updated" date at the top of this page. Your continued use of our Website after any changes become effective constitutes your acceptance of the updated Privacy Policy.

 

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

NÜXO

Website: https://nuxo.us

Email: support@nuxo.us